“Our goal is to enable growth and progress for our customers, our employees and in the communities where we operate,” said Matt Jenkins, Citi’s president of Jacksonville operations. “We’ve been part of the Jacksonville community for 25 years and Citi’s presence in Florida dates back to 1908.”

Citi’s operations in Jacksonville already employ about 3,500 people and the 500 new Jacksonville positions will go to support the company’s North American services, the company said.